EN - BioStar Software
BioStar 2 - How to install HTTPS certificate
In order to connect BioStar 2 through HTTPS, it is necessary to register the IP address where BioStar 2 is installed and install the certificate. Please login first into Bisotar 2. 1) Click Settings > HTTPS. 2) Click Cert. Download. ...
BioStar 2 - How to set up a self-signed certificate for the use of device security communication
When you set the SSL certificates between devices and servers to be used for Secure Communication. The relevant document is as follows. The method of setting a certificate in Secure Communication is described in detail. 1. Download xca Tool except ...
BioStar 2 - How to upgrade BioStar 1 to BioStar 2
Are you still using Biostar 1.x software? Then please upgrade it to Biostar 2. Biostar 1 is not supported anymore since July 2021. Below a description of how to do this. 1. Please always upgrade to BioStar 1.93 before migrating to BioStar 2. ...
BioStar 2 - How to download and use a mobile card
Mobile Access Control is now available at EasySecure International. Safe, easy and works with both iPhone and Android phones. Suprema Mobile Access allows you to use your own smartphone as a key to access doors, register attendance, register time and ...
BioStar 2 - Mobile card is not working
When you press and hold the card but the scanner does not respond, you can perform the following steps. Android: 1. Go to settings - Biometrics and security 2. Under Privacy click on App permissions 3. Click on location permissions 4: Make sure that ...
BioStar 2 - How to set-up Thermal Camera for FaceStation 2?
You can set up Suprema Thermal Camera in Device menu of FaceStation 2. NOTE Suprema Thermal Camera can be used with FaceStation 2 firmware 1.3.2 or above. Click here to download the latest firmware • Press and authenticate with the Admin level ...
BioStar 2 - How to use a mobile card from a distance
"Remote access" is a remote access function. You can use this mobile access card without using the RF card reader.. * If the mobile access card does not allow access when tapping the RF card reader, use bluethooth as an alternative. How to use? Tap ...
BioStar 2 - How to run mobile credential app in the background
Background app settings lets the app run in the background and operate even when the display is off. Foreground Mode vs. Background Mode A. Foreground App operates when the app is turned on and shows on the display Turn on the app and tap on the ...
BioStar 2 - How to cleanly use and disinfect Suprema products?
BioStar 2 - Can't find devices - Troubleshooting
BioStar 2 - How to add and configure a Secure I/O2
BioStar 2 - New API in BioStar 2.7.10
A new API has been released with BioStar 2.7.10. There is the main difference from the old API server that new API does not require a separate API server installation for using API. Just install or upgrade BioStar 2.7.10 to use a new API. * Please ...
BioStar 2 - How to configure visitor management?
From BioStar v2.7.7, BioStar2 supports Visitor Management. (Link : BioStar v2.7.7 new Features) (Required License - Visitor License of BioStar2) Visitor Management of BioStar2 SW allows to register Visitor Information by an Operator or a Visitor. ...
BioStar 2 - Information about Biometrics & Privacy
When talking about privacy and biometrics, one should immediately look at the kind of system they are using. Government systems (such as the police or your passport) are based on a system where biometric images are stored. These systems can violate ...
BioStar 2 - How to batch upgrade firmware
If not for a specific reason, it is essential to apply the latest firmware for the devices. There will be additional features added to the BioStar 2, and also for the devices. However, if the current site is operating hundreds of devices, it is not ...
BioStar 2 - How to use the Leave Management function
If you want to authorize Leave to an employee/employer, you can utilize Leave Management tool. A Leave can be a various types of absence such as personal leave (vacation or time-off), family incidents (death or accidents), maternity leave (fraternity ...
BioStar 2 - Maria DB Access and Account Configuration
Default Security Measures Introduced in BioStar 2.4.1 (2017 Q2) External access to Maria DB is blocked by default [root account only has localhost / 127.0.0.1 connection privilege] This means you can only configure the Host as 127.0.0.1 or localhost ...
BioStar 2 - How to enroll a finger
How to enroll a fingerprint In order to improve the fingerprint authentication rate, register the fingerprint correctly. If you register the fingerprint with attention to the following matters, the authentication rate can be improved. Selecting a ...
BioStar 2 - RS485 Mode (Master, Default, Slave)
This document will guide you to understand the concept of the changed RS485 mode with BioStar 2. RS-485 Mode Three different RS485 modes are supported as below. Default: Factory default status for a device configuration. Master: Devices can search ...
BioStar 2 - How to update to a newer version
BioStar 2 supports direct upgrade from the 2.5v to the latest version. If your BioStar 2 version is 2.5v or higher, you can just download the latest version and conduct an upgrade. However, you cannot upgrade from a very old version such as 2.0 to ...
BioStar 2 - BioMini does not work in Windows 10
In some situations when working with Windows 10 & BioStar 2 combined with a USB device (BioMini, USB Card Reader) it could be that the BioMini or USB Card Reader does not work. In this short document we will tell you how to update the USB Device ...
BioStar 2 - My BioMini USB Scanner does not work - Troubleshooting BioMini
Biomini is the USB fingerprint reader used for biometric enrollment. Supported devices in BioStar 2 are shown in the link below: [Both BioStar] Biomini and Biomini Plus support Biomini agent / USB Agent needs to be installed in the client PC in ...
BioStar 2 - How to backup and Restore the Database in BioStar 2
BioStar 2's database has gone through a few changes since it's release. The AC database started out with the SQLite Database and in version 2.2.1, the MariaDB T&A database was released. Starting version 2.3, both databases became Maria DB by ...
BioStar 2 - How to Upgrade BioStar 2
If you are upgrading BioStar 2 you can install the new version on top of the old version without deleting the old version. However, you cannot upgrade from a very old version such as 2.0 to 2.4 in one upgrade because that process is unsupported. ...
BioStar 2 - How to delete blacklisted CSN cards
What is a Blacklist? A list of cards that are denied for authentication on the BioStar device. When a card is lost or stolen, misuse can be prevented by registering the ID of the card in the blacklist. Why would you want to delete a blacklisted CSN ...
BioStar 2 - How to Troubleshoot Wiegand Output Issues
Issue 1.You are using Suprema devices as Wiegand readers for a 3rd party controller and the controller is not receiving any signal from the Suprema device. 2.A signal is being sent to the controller only when authentication succeeds, but you need the ...
BioStar 2 - How to configure Secure Communication (TLS/SSL)
Concept A transport layer security (TLS/SSL) feature for the communication between the server and device has been implemented in BioStar 2.4. This feature would stop malicious users from connecting to the device by pretending to be the server with ...
BioStar 2 - How to backup and Restore the Maria Database in BioStar 2
BioStar 2's database has gone through a few changes since it's release. The AC database started out with the SQLite Database and in version 2.2.1, the MariaDB T&A database was released. Starting version 2.3, both databases became Maria DB by ...
BioStar 1 - Device is not visible after Search and add Device
This problem occurs after installing the BioStar Software when you try to add a device It may happen that you want to add a device and then afterwards you can’t see your device in the BioStar Software. The solution of this problem is you must check ...
BioStar 1 - Cannot connect to the Service Manager
This error often comes up when we try to manual restart of at the first time starting after the BioStar software is installed. Below you can find a couple of solutions for this problem: 1. The BioStar Server Config isn't opened as administrator. ...
BioStar 2 - What are the differences between the Access Control Free & SE version
In BioStar 2 there is a possibility to get a paid license for the access control functionality. Below you can find a overview of the differences in functionality between the free and SE version. Beware! It is always possible to upgrade your free ...
BioStar 2 - What are the differences between the T&A Free & SE version
In BioStar 2 there is a possibility to get a paid license for the T&A function, the main difference is that in the free version the following amount of users and schedules can be used: - 99 Users - 1 Schedule In the paid version (SE) there will be no ...
BioStar 1 - What are the minimum requirements for software installation
BioStar 1.x can be installed on the following operating systems: Windows 10 (32 of 64 bit) Windows 8 (32 of 64 bit) Windows 7 (32 of 64 bit) Windows 2012 Windows 2008 R2 Windows Vista Minimum ...
BioStar 2 - How to set custom language
BioStar V2.3 - Custom Languages Please click the link above to download custom languages for BioStar 2.3. Here you can find the instructions to add additional languages to your BioStar 2 environment. The following languages are supported: Dutch ...
BioStar 2 - Time and Attendance (T&A) - How to assign temporary schedule
BioStar 2 TA allows administrator to assign a schedule template to an employee on a temporary basis. The employee will remain on the schedule only for the time period selected. 1. Go to Time Attendance → Shift and create temporary shift as desired. ...
BioStar 2 - Time and Attendance (T&A) - How to create T&A with flexible shift
Scenario: - Employee can choose a regular shift at anytime between 8:30am to 18:30pm(8 working hourse) as below 9:00am to 18:00pm 8:30am to 16:30pm 10:30am to 18:30pm - The system needs to see if someone has worked 7 hours a day - The system needs ...
BioStar 2 - Time and Attendance (T&A) - How it works
BioStar 2 TA helps you manage employee worktime with highly configurable and intuitive time card features more efficiently. BioStar 2 overtime rule feature allows administrators to configure easily and calculate accurate overtime with different ...
BioStar 2 - How to configure alerts
The alert feature is used to notify the BioStar administrator when specific device/door/zone/authentication event occurs. The Alert history can be accessed through the Alert History menu or the alert count on the bottom right corner of the BioStar ...
BioStar 2 - Activating Custom Level button
*Since BioStar ver 2.4, you can only view the Custom Level button ONLY when you login with User ID 1, regardlessof operator level. In this example, you can see how you can/cannot see "Add Custom Level" button via Settings -> Account depending on ...
BioStar 2 - How to configure trigger and action
The trigger & action feature is used when you would like to send a custom output signal from a device or send an email to the administrator based on the occurrence of an alarm event. For instance, you can use this feature to trigger your alarm lamp ...
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