BioStar 2 - Mobile card is not working

BioStar 2 - Mobile card is not working

When you press and hold the card but the scanner does not respond, you can perform the following steps.

Android:
1. Go to settings - Biometrics and security
2. Under Privacy click on App permissions
3. Click on location permissions
4: Make sure that Airfob is on.
If the above steps do not work, remove the app and reinstall it. 

iPhone:
1: Go to Settings - Privacy - Location facilities
2: 4: Make sure that Airfob is on.
If the above steps do not work, remove the app and reinstall it. 

If you have any further questions after this, please contact our Support Desk on: 0850150000 or send an email to support@easysecure.com.

    • Related Articles

    • EasySecure.cloud - Mobile card not working

      When you press and hold the card but the scanner does not respond, you can perform the following steps. Android: 1. go to settings - Biometrics and security 2. Under Privacy click on App permissions 3. Click on location permissions 4: Make sure that ...

    • BioStar 2 - How to download and use a mobile card

      Mobile Access Control is now available at EasySecure International. Safe, easy and works with both iPhone and Android phones. Suprema Mobile Access allows you to use your own smartphone as a key to access doors, register attendance, register time and ...

    • EasySecure.cloud - How to add and download a Suprema Mobile Card

      Suprema Mobile Access allows you to use your own smartphone as a key to access doors, register attendance, register time and more. By using your smartphone as a credential, managing and using an access card becomes a lot easier, faster, and safer.  ...

    • BioStar 2 - How to use a mobile card from a distance

      "Remote access" is a remote access function. You can use this mobile access card without using the RF card reader.. * If the mobile access card does not allow access when tapping the RF card reader, use bluethooth as an alternative.  How to use? Tap ...

    • BioStar 2 - How to delete blacklisted CSN cards

      What is a Blacklist? A list of cards that are denied for authentication on the BioStar device. When a card is lost or stolen, misuse can be prevented by registering the ID of the card in the blacklist. Why would you want to delete a blacklisted CSN ...