Device not added at Search and Device

BioStar 1 - Device is not visible after Search and add Device

This problem occurs after installing the BioStar Software when you try to add a device


It may happen that you want to add a device and then afterwards you can’t see your device in the BioStar Software.

The solution of this problem is you must check the device you want to add (step 1) and then click Add (step 2).




Are you still unable to add a device in the BioStar Software after these steps? Then contact our support department, we are happy to assist!


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