i3.IdentySoft.com - How do I synchronize one person?

i3.IdentySoft.com - How do I synchronize one person?

To perform a synchronization for one user within IdentySoft you first have to login to the software using your credentials.  Click the 'User' menu on the left side of the application. 

Please find the user you wish to synchronize. You can find the user by typing the name in the searchfield on the top right side or by scrolling through the user list until you see the correct name. After you have found the correct user please click the 
 icon on the right side of the user. You will see the following screen: 





Please select the correct location and click on the 'Sync' button to send the user data to the scanner(s). Click on the 'Remove' button to remove the user data from the scanner(s). 
Always wait untill the notification 'succesfully synchronized' is visible. The user synchronization is now complete and the user / card / template data is available in the scanner(s). 

It is also possible to use this function when opening the user data. After editing user information or enrolling a new finger you can immediately send it to the scanners. You can find the one sync button on the topside of the user information: 




You will now see the same notification where you have to select the location and where you have to choose if you want to synchronize or remove the user. Beware! Always perform a synchronization after changing your user data. Have you enrolled a new finger template or a card? Do not forget to synchronize the user. 

Do you still have questions regarding the synchronization process? Our support department is happy to assist! 


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