When you press and hold the card but the scanner does not respond, you can perform the following steps.
Android:
1. go to settings - Biometrics and security
2. Under Privacy click on App permissions
3. Click on location permissions
4: Make sure that Airfob is on.
If the above steps do not work, remove the app and reinstall it.
iPhone:
1: Go to Settings - Privacy - Location facilities
2: 4: Make sure that Airfob is on.
If the above steps do not work, remove the app and reinstall it.
If you have any further questions after this, please contact our Support Desk on: 0850150000 or send an email to support@easysecure.com.